Pick a topic below and check the quick fix. If that doesn't do it, message Orbi at the bottom — we'll take your request and reach out to you.
If a message or voice note isn't landing in your CRM, gets the wrong category, or no reply comes back, we'll check your number connection and template approval. Most issues are resolved in minutes.
Connecting an ad account, spend not showing in the dashboard, ads not getting approved, or budget/bid settings. We'll sort out access on the Meta and Google side together.
Signing in, adding users, pre-accounting/cash, warranties, and reports. We'll walk you through any how-to questions.
Ad copy and visual generation plus your content calendar. Settings for output tailored to your brand.
If a page won't open or looks out of date, it's usually your browser cache. Do a hard refresh (Cmd/Ctrl+Shift+R); if that doesn't help, reach out to us.
Leave your request and contact details with Orbi — our team will get back to you as soon as possible.
Enter the brand code you were given and we'll take you to your CRM.