1. Information we collect
At Orbitix (an Alfred Agency brand), we collect only the information necessary to provide our services and prepare a demo tailored to you:
- Contact and brand information: Name, phone, email, company name and industry — the information you share through site forms, chat with our AI assistant (Orbi) or via WhatsApp.
- Usage information: Basic technical data and cookies about how you use the site.
2. How we use the information
We process the information we collect for the following purposes: to prepare and deliver a demo tailored to you, to respond to your requests and questions, to provide and improve our services, and to fulfill our legal obligations. We do not sell your information and do not use it for marketing purposes without your consent.
3. Cookies
Our site uses a limited number of cookies for essential functionality and performance. You can refuse or delete cookies through your browser settings; in that case some features may work in a limited way. Wherever possible, we take care to keep the most privacy-friendly option as the default.
4. Third parties
To deliver the service, we work with a limited number of infrastructure providers (e.g. hosting, WhatsApp/Meta for messaging, Meta and Google for advertising). We share with these providers only the data necessary for the service, within the framework of their own privacy terms. We do not sell your data to third parties.
5. Retention and security
We retain your information only for as long as necessary for its purpose and strive to protect it with reasonable technical and administrative measures. We perform regular backups to guard against data loss. While no system is 100% secure, we take ongoing measures to minimize risks.
6. Summary of your rights
You have the right to access, correct and delete your personal data and to object to its processing. For details on these rights and how to submit a request, you can refer to our KVKK Data Protection Notice page or contact us.
7. Information shared with the AI assistant (Orbi)
The information you share in your chat with Orbi, the AI assistant on our website (name, contact, request details), is used only to prepare a demo tailored to you and to respond to your request. We recommend that you do not enter sensitive information (such as passwords, card details, ID numbers, etc.) into the chat.
8. International data transfers
The servers of some of the infrastructure and advertising providers we use may be located abroad. In that case, your data is transferred only to the extent necessary to deliver the service and within the framework of the safeguards required by applicable law.
9. Children's privacy
Our services are intended for businesses and are not directed at individuals under the age of 18. We do not knowingly collect personal data belonging to children.
10. Changes to this policy
This Privacy Policy may be updated from time to time. The current version is always published on this page; for significant changes, we take care to provide appropriate notice. The most up-to-date version of the page is valid as of the update date stated on it.
11. Contact
For any questions, requests or objections regarding privacy, you can reach us through our contact page. We will get back to you as soon as possible.